Case Studies: Tiko
A tech-enabled solution transforming lives in Africa, powered by Portuguese Tech Talent
Tiko has become our most special success story to date, not only for the achievements but mostly for their purpose and for trusting Damia to join them.
Overview
3
A collaborative project across 3 countries (Portugal, South Africa and Kenya).
5
Hired tech profiles: Java Engineer; Data Product Manager; DevOps Team Lead; Data Engineering Team Lead; Salesforce Developer.
35
Time-to-hire: 35 days average.
71,43%
71,43% offer acceptance rate during this growth journey.
In just two months, we’ve managed to close two roles with Damia and we’re very close to closing a third one.
For sure, Damia is the best tech recruitment agency I have ever worked with.
Daiane Bulgarelli
Recruitment Team Lead
@ Tiko
The challenge
Tiko is an African non-profit organisation in clear expansion of team and services provided to African communities across Burkina Faso, Ethiopia, Kenya, South Africa, Uganda and Zambia. Overall, Tiko has more than 230 employees, with the Portugal team consisting of over 30 professionals, nearly 85% of whom are part of the tech team.
We began working with Tiko in April 2024 to enhance the recruitment efforts and bring in world famous Portuguese tech talent eager to make a difference in people’s lives through technology solutions.
We started supporting Tiko with candidate sourcing and within two months we had already closed 2 hires. Since then, we’ve assisted in more than 15 roles, successfully filling 5 of them, and still counting.
Recruiting for roles with purpose
While Damia’s mission is focused on changing people’s lives for the better through amazing recruitment and work experiences, Tiko takes that mission to a whole new level.
In 2024 alone, Tiko has delivered sexual and reproductive health impact for over 1 million young people and is recognised as an up and coming African NGO in sub-Saharan Africa’s healthcare sector, driven by the core values it was founded upon. Now, this is a life changing purpose to work for!
One may ask: “why does a non-profit organisation need such a large tech team?“
The answer lies in Tiko’s innovative approach to delivering impact. Their tech-enabled platform combines a front-end system that connects healthcare providers, community-based organisations, and retailers with a data-rich back-end that records all platform activity in real-time.
This means that through the platform, local ecosystems are seamlessly connected, enabling young people in Africa to access quality-assured sexual and reproductive health services within their own communities, at no cost to them. Enhanced by AI and Machine Learning, the platform continually evolves to improve service delivery and customer satisfaction. Real-time data monitoring enables rapid scaling, drives data-driven decision-making to ensure services are responsive and optimised for impact, and ensures transparency and accountability, making their tech team critical to driving these results.
Partner & Head of Strategy and Operations @ Damia
We are super proud of joining forces with Tiko, the first non-profit organisation we ever worked with. Their values are super aligned with our own and their mission and transparency makes it easier to onboard exceptional talent.
Working with Damia has been an exceptional experience. The team genuinely understands our needs and focuses on quality over quantity. They never submit profiles merely to meet KPIs but instead prioritize being helpful and streamlining the process by sharing only the most suitable candidates.
Daiane Bulgarelli
Recruitment Team Lead
@ Tiko
Partnership Achievements
Provided expertise on scaling Tech Teams, with end-to-end processes of sourcing, attracting, hiring, and informed insights about highly skilled tech talent.
Transformed the client’s recruitment process with our Customer Portal, as one of our first use cases, making the recruitment journey more informed, seamless, and transparent.
Brought market knowledge in order to increase competitiveness and achieve what others could not.
Successfully enhanced candidate’s experience, ensuring that every process, regardless of the outcome, had a positive impact on every single person, strengthening the Partner’s employer branding along the way.
Enabled Partner’s informed decision-making with Salary Benchmarks, Talent Mapping, and valuable insights, avoiding costly mistakes.
Provided candidate’s success metrics to ensure that any bottlenecks would be identified and corrected before affecting either the roadmap or the candidate’s experience.
About Tiko
Tiko is a non-profit leveraging technology to transform sexual and reproductive health for underserved girls in urban and peri-urban Africa facing the ‘triple threat’ of teenage pregnancy, HIV and sexual violence.
Tiko uses a tech-powered model to connect otherwise fragmented stakeholders on the ground, such as private and public medical service providers, community-based organizations (CBOs) and pharmacies, so that adolescent girls have access to high-quality sexual and reproductive health services and products, at no cost to them.
Permanent Recruitment
Embedded Recruitment
